Privacy Policy
Last Updated: January 30, 2026
1. Introduction
Welcome to Power Peak Roofing, LLC (“Power Peak Roofing,” “we,” “us,” or “our”). We are committed to protecting your personal information and being transparent about how we collect, use, and share it.
This Privacy Policy explains how we handle personal information when you visit https://powerpeakroofing.com (the “Website”) or interact with us through our services, including requesting inspections, estimates, repairs, financing information, or other roofing-related services (collectively, the “Services”).
If you have any questions about this policy or our privacy practices, you can contact us at:
Email: [email protected]
Address: 235 W. Warner Road, Suite 8, Chandler, AZ 85225
This policy applies only to individuals located in the United States. Power Peak Roofing currently operates exclusively in Arizona.
2. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when you fill out a form, schedule an inspection, request an estimate, contact us, or otherwise communicate with us. This may include:
- First and last name
- Phone number
- Email address
- Property address where services are requested
- Billing address (if different)
- Insurance carrier information (when required)
- Insurance claim numbers (when required)
- Mortgage company information (when required)
Providing this information is voluntary, but some details are necessary for us to deliver services.
Photos and Videos
During inspections, repairs, or installations, we may capture photos or videos of your roof and property. These may be used for:
- Quality control
- Insurance documentation
- Estimates and project records
- Marketing purposes (with appropriate permissions when required)
3. Payment Information
Power Peak Roofing does not process payments directly through the Website.
Payments are handled through:
- Invoicing systems
- Third-party payment processors (such as Stripe or QuickBooks)
- Third-party financing partners
In limited cases, payment information (including partial credit card details) may be stored securely by these third-party providers. Power Peak Roofing does not store full credit card numbers on its own servers.
4. How We Use Your Information
We use your information for legitimate business purposes, including to:
- Schedule and manage roof inspections
- Send appointment confirmations and reminders via email or SMS
- Prepare and deliver estimates or proposals
- Coordinate project scheduling and installations
- Communicate about warranties, maintenance, and post-job follow-ups
- Respond to inquiries and provide customer support
- Send marketing and promotional communications (email and SMS)
- Run remarketing and retargeting advertising campaigns
- Improve our services, operations, and customer experience
By submitting your information, you consent to these uses as necessary to provide our Services.
5. Marketing, Advertising, and Tracking
We use digital marketing and analytics tools, including:
- Google Ads
- Meta (Facebook and Instagram) Ads
- Remarketing and retargeting pixels
- Conversion APIs
- Google Analytics
- Google Tag Manager
These tools help us understand how visitors interact with our Website, measure advertising effectiveness, and deliver relevant ads.
Tracking technologies (such as cookies and pixels) are enabled by default. Consent is provided when you submit your information through our forms.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate our Website and support analytics and advertising efforts.
Cookies may be used to:
- Analyze website traffic and usage
- Track conversions and ad performance
- Support marketing and remarketing campaigns
You can adjust your browser settings to disable cookies; however, doing so may limit certain Website functionality.
7. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to operate our business, including:
- CRM platforms (such as GoHighLevel and JobNimbus)
- Scheduling and communication tools
- Payment processors
- Financing partners
- Insurance software providers
- Marketing and advertising platforms
- Marketing vendors and consultants
- Subcontractors (limited to information required to complete work, such as job address)
- All third parties are expected to use your information only as necessary to perform their services.
8. Data Retention
We currently retain customer records for as long as necessary to support:
- Warranty obligations
- Legal and insurance compliance
- Business records and historical reference
At this time, we do not maintain a fixed retention period for non-converted leads. Data retention practices may evolve as our operations mature.
9. Data Security
We take reasonable steps to protect personal information, including:
- Storing data within secure CRM systems
- Role-based access controls
- Two-factor authentication for staff
- Internal training on data-handling best practices
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Power Peak Roofing does not knowingly collect information from individuals under the age of 18.
Our services are intended solely for adult homeowners.
11. Your Privacy Rights
You may request to:
- Access the personal information we have about you
- Correct or update your information
- Request deletion of your information (subject to legal or contractual obligations)
Requests can be made by emailing [email protected]. We will respond in a reasonable timeframe.
12. Do Not Track Signals
Some browsers offer “Do Not Track” signals. At this time, our Website does not respond to or honor these signals.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the “Last Updated” date will be revised. Material changes will be communicated as appropriate.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Power Peak Roofing, LLC
235 W. Warner Road, Suite 8
Chandler, AZ 85225
Email: [email protected]
